Privacy Policy
Last updated: August 13, 2026
At EZPROCV ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our resume building services.
Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
We collect personal information that you provide directly to us when you:
- Create an account or register for our services
- Fill out forms on our website
- Create or edit your resume
- Subscribe to our newsletter or marketing communications
- Contact us for customer support
- Participate in surveys or promotional activities
This information may include:
- Name, email address, and contact information
- Professional information (work history, education, skills)
- Payment information (processed securely through third-party payment processors)
- Account credentials and preferences
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device identifiers and mobile network information
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our services
- To process your transactions and manage your account
- To create and manage your resume
- To communicate with you about your account, our services, and updates
- To send you marketing and promotional communications (with your consent)
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues and security threats
- To analyze usage patterns and improve user experience
- To comply with legal obligations and enforce our terms of service
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processing
- Cloud hosting and data storage
- Email delivery services
- Analytics and performance monitoring
- Customer support tools
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
3.4 With Your Consent
We may share your information with your explicit consent or at your direction.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure data centers and infrastructure
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Objection: Object to certain processing activities
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: customercare@ezprocv.com
We will respond to your inquiry within a reasonable timeframe.