Contact Us
We're here to help — and we actually respond
Whether it's a product question, a partnership inquiry, or feedback — reach out. Our team responds within 24 hours, usually much faster.
Get in touch
Tell us what you need. We'll point you in the right direction — or fix it directly if something isn't working.
✉️
Email Us
customercare@ezprocv.com
Response within 24 hours💬
Live Chat
Mon–Fri, 9am–6pm Gulf Standard Time
Average response: under 10 minutes🌍
Based in Dubai, UAE
Serving users across UAE, Saudi Arabia, Qatar, and 50+ countries worldwide
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Common Questions
Go to Settings → Account → Delete Account. All your data including resume content is permanently deleted immediately. There is no cooldown period and no recovery possible after deletion.
Yes. We offer a 7-day no-questions-asked refund on all paid plans. Contact us at customercare@ezprocv.com with your order details and we'll process the refund within 2 business days.
Try a different browser first — Chrome works best. If the issue persists, clear your cache, disable browser extensions, and try again. If still failing, send us a screenshot at customercare@ezprocv.com and we'll resolve it within a few hours.
Yes. We offer team plans for HR departments, recruitment agencies, and career coaching firms. Contact us via the form above or email customercare@ezprocv.com with your team size and we'll put together a custom quote.