Terms of Service
Last updated: August 13, 2026
Welcome to EZPROCV. These Terms of Service ("Terms") govern your access to and use of our website, services, and applications (collectively, the "Service") operated by EZPROCV ("we," "us," or "our").
Please read these Terms carefully before using our Service. By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.
1. Acceptance of Terms
By creating an account, accessing, or using EZPROCV, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Service.
You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.
2. Description of Service
EZPROCV provides an online platform that allows users to create, edit, and download professional resumes and related documents. Our Service includes:
- Access to professional resume templates
- Resume building and editing tools
- PDF export functionality
- Account management features
- Customer support services
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.
3. User Accounts
3.1 Account Registration
To access certain features of our Service, you must register for an account. When you register, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.
4. User Content and Intellectual Property
4.1 Your Content
You retain ownership of all content you create, upload, or submit through our Service ("User Content"). By using our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and display your User Content solely for the purpose of providing and improving our Service.
4.2 Content Standards
You agree not to upload, post, or transmit any User Content that:
- Violates any applicable law or regulation
- Infringes upon the rights of others, including intellectual property rights
- Is defamatory, libelous, obscene, or offensive
- Contains viruses, malware, or other harmful code
- Is spam, unsolicited, or constitutes unauthorized advertising
- Impersonates any person or entity
4.3 Our Intellectual Property
The Service, including all templates, designs, software, text, graphics, logos, and other materials, is owned by EZPROCV or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written consent.
5. Payment Terms
5.1 Subscription Plans
We offer both free and premium subscription plans. Premium plans are billed on a recurring basis (monthly or annually) as selected during registration. By subscribing to a premium plan, you agree to pay the applicable fees.
5.2 Billing and Renewal
Subscriptions automatically renew unless cancelled before the renewal date. You authorize us to charge your payment method for the renewal period. If payment fails, we may suspend or terminate your access to premium features.
5.3 Refunds
Refund requests are handled on a case-by-case basis. If you are not satisfied with our Service, please contact us within 30 days of your purchase to discuss a potential refund.
5.4 Price Changes
We reserve the right to modify our pricing at any time. Price changes will not affect your current subscription period but will apply to subsequent renewals.
6. Prohibited Uses
You agree not to use the Service:
- In any way that violates applicable laws or regulations
- To transmit any malicious code, viruses, or harmful software
- To attempt to gain unauthorized access to our systems or networks
- To interfere with or disrupt the Service or servers connected to the Service
- To use automated systems (bots, scrapers) to access the Service without permission
- To reverse engineer, decompile, or disassemble any part of the Service
- To resell or redistribute any part of the Service without authorization
7. Termination
7.1 Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in your account settings. Upon termination, your right to use the Service will immediately cease.
7.2 Termination by Us
We may terminate or suspend your account and access to the Service immediately, without prior notice, if you breach these Terms or engage in any fraudulent, abusive, or illegal activity.
7.3 Effect of Termination
Upon termination, your right to use the Service will cease immediately. We may delete your account and User Content, though we may retain certain information as required by law or for legitimate business purposes.
8. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not guarantee that:
- The Service will be uninterrupted, secure, or error-free
- Any defects or errors will be corrected
- The Service is free of viruses or other harmful components
- The results obtained from using the Service will meet your requirements
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EZPROCV SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.
Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless EZPROCV and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of another party
- Your User Content
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except where prohibited by law.
12. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you must stop using the Service.
13. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be replaced with a valid provision that most closely approximates the intent of the original provision.
14. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and EZPROCV regarding your use of the Service and supersede all prior agreements and understandings.
15. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: customercare@ezprocv.com