Jasmine Nguyen, CMA (AAMA)
Certified Medical Assistant – Family Medicine
Phoenix, AZ, USA · jasmine.nguyen@example.com · +1 555 0153 · linkedin.com/in/jasminenguyen-example
Summary
Certified medical assistant with five years in high-volume family medicine and urgent care clinics seeing 35–80 patients a day. Skilled in rooming, vital signs, venipuncture, injections and EKGs, plus scheduling and prior authorizations in eClinicalWorks and Epic. Known for keeping providers on schedule and patients informed. Bilingual in English and Vietnamese.
Experience
Certified Medical Assistant · Desert Bloom Family Health
Phoenix, AZ · Feb 2023 – Present
- Room 22–26 patients a day for two physicians, recording histories, vital signs and medication lists in eClinicalWorks before each visit.
- Perform venipuncture, point-of-care tests (A1c, rapid strep, urinalysis) and 12-lead EKGs, averaging 15 blood draws a day with a 98% first-attempt success rate.
- Administer vaccines and injections as ordered; built a recall list that raised the flu vaccination rate among patients 65+ from 58% to 71% in one season.
- Cut average check-in-to-room time from 18 to 9 minutes by pre-charting the next day's schedule and preparing forms in advance.
- Process 30+ prior authorizations and referrals a week, reducing the backlog from 9 days to 3.
- Train new medical assistants on rooming standards, specimen labeling and infection control (3 hires to date).
Medical Assistant, Urgent Care · QuickCare Urgent Clinics
Mesa, AZ · Jun 2021 – Jan 2023
- Supported three providers in a walk-in clinic seeing up to 80 patients on peak days, rooming patients in the order set by provider protocols.
- Set up sterile trays and assisted with laceration repairs, splinting and incision and drainage, 10+ procedures per shift.
- Recorded zero specimen-labeling errors in six consecutive quarterly lab audits.
- Covered check-in, insurance verification and copay collection during front-desk shortages, balancing the cash drawer at close.
Medical Assistant Extern · Saguaro Pediatrics
Tempe, AZ · Jan 2021 – May 2021
- Completed a 160-hour externship covering pediatric vitals, growth charts and well-child visit preparation.
- Gave 60+ supervised injections and updated state immunization registry records.
- Confirmed 40+ appointments a day by phone and text for two pediatricians.
Education
Diploma, Medical Assisting, Sonoran Valley Career College, Phoenix, AZ · 2021
Skills
Patient intake and rooming · Vital signs · Venipuncture and capillary draws · Injections and immunizations · 12-lead EKG · Point-of-care testing · Specimen collection and labeling · Sterile tray setup · EHR charting (eClinicalWorks, Epic) · Insurance verification · Prior authorizations · Appointment scheduling · Infection control · HIPAA compliance
Certifications
- Certified Medical Assistant, CMA (AAMA)
- Basic Life Support (BLS), American Heart Association
Languages
English (Native) · Vietnamese (Fluent)